Frequently Asked Questions
Everything you need to know about accessing and enjoying your TVINTAGE collections.
📺What is TVINTAGE? ▾
TVINTAGE is a digital library dedicated to the golden age of entertainment. We offer curated collections of classic movies, legendary TV series, vintage cartoons, as well as retro comics and magazines—all available as instant digital access.
🔑How do I access my purchase? ▾
After checkout, you'll receive an email with a secure access link (usually via Google Drive or a similar cloud service). You can stream or download the files directly to your device and revisit the link anytime for future access.
💾What file formats are included? ▾
Most video content is provided in common formats such as MP4 in HD or Full HD, compatible with laptops, TVs, tablets, and phones. Comics and magazines are typically delivered as PDF or CBZ/CBR-style archives that can be opened with many free reader apps.
📥Can I download the content or is it streaming only? ▾
You can usually do both. Our collections are designed for flexible use: you can download files for offline viewing or reading, or stream directly from the cloud where supported. Specific details are listed on each product page.
♾️Do I get lifetime access? ▾
Yes. Your purchase includes lifetime access to the digital collection associated with that product. As long as the library is active, you can return and re-download your files whenever you like.
✨Are future updates included? ▾
Many TVINTAGE bundles receive periodic improvements such as better organization, additional episodes, or upgraded quality. When this happens, existing customers typically get access to these updates at no extra cost.
📦Will I receive any physical DVDs or discs? ▾
No. All TVINTAGE products are digital only. Nothing physical is shipped to you. This means you get instant access worldwide, with no shipping fees or delays.
💳What is your refund policy? ▾
Because our products are digital and accessible immediately, all sales are generally final. If you experience a technical issue accessing your purchase, please contact us and we'll do our best to help. For full details, see our Refund Policy.
🛠️I'm having trouble opening or playing a file. What should I do? ▾
First, make sure you're using a compatible app or media player that supports the file type. If problems continue, take a screenshot or description of the issue and email us at support@tvintage.uk. We'll help you troubleshoot.
📩How can I contact TVINTAGE support? ▾
You can reach us anytime at support@tvintage.uk. We aim to respond within 24–48 hours (Monday–Friday).